FAQs
Put in order
Can I cancel my order?
Can I cancel my order?
We completely get it, we change our minds too! While we wish we could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.
What if I want to talk to someone?
What if I want to talk to someone?
We want to talk to you too! Contact us with any questions, concerns, or feedback. We'll respond within 48 hours. However, please note that inquiries submitted on Fridays will receive a response the following Monday, or even earlier.
Shipping
Which countries do you ship to?
Which countries do you ship to?
We currently ship to the United States, Canada, Australia and the UK. To inquire about shipping to a different destination, please contact us.
How long will it take to receive my order?
How long will it take to receive my order?
Standard shipping typically takes 3-5 days. Next-day shipping is available for all domestic orders (for an additional fee). International shipping times depend on the product and destination (estimated at checkout).
Returns and refunds
How can I return a product?
How can I return a product?
Items must be returned within 30 days of receiving your order. Items must be returned in the same condition as received, unworn/used, with all tags still attached, and in their original packaging.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days of receiving the items.